Customers

What changed after switching.

One story at a time, with the numbers the finance team reported and the person who signed off. 850+ businesses file GST on Invotec today.

How a story is measured

The same four figures, measured the same way, every time.

Every story on this page reports the figures a finance team asks about first, and each one is measured by one method across every customer. Ask for the method at the demo and we run it on your data.

Run it on your invoices
Measurement · what each figure meansOne method
Touchless rate
Share of invoices posted to the ERP with no person touching them, after validation and matching. Counted over a full cycle.
Per cycle
Approval age
Hours from an exception being routed to the approver's decision, averaged over the routed exceptions in the period.
Per exception
Extraction accuracy
Fields read correctly, at field level, on the customer's own invoices, after validation. Not a vendor benchmark.
Field level
Exceptions within SLA
Routed exceptions resolved inside the time your policy sets, as a share of all exceptions in the period.
Per policy
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See what changes in your first cycle.

Most customers see their first touchless cycle in the week they go live.